The chief of Wetherspoon has reintroduced a menu item following a complaint from a customer about its removal.
Adam Gale, a loyal Wetherspoon patron, expressed disappointment upon discovering that his local pub, the Rodboro Buildings in Guildford, Surrey, had discontinued the tuna jacket potato option. Despite other toppings like beans and cheese remaining available, the absence of tuna prompted Mr. Gale to write directly to Tim Martin, the founder of Wetherspoon. Pricing at the Rodboro Buildings varies, with a jacket potato, side salad, and one filling costing £7.73 with a soft drink or £9.26 with an alcoholic beverage.
In his letter, Mr. Gale, hailing from Cranleigh, conveyed his affection for Wetherspoon pubs nationwide but emphasized his desire for the return of the tuna filling specifically at The Rodboro Buildings in Guildford. He appreciated the other filling options but expressed a special fondness for the tuna variant, urging its reinstatement.
Responding to the correspondence, Mr. Martin humorously admitted to transitioning from a tuna-and-jacket-potato aficionado to a chicken wrap and salad enthusiast, inadvertently overlooking the absence of tuna. Assuring prompt action, Mr. Martin humorously remarked, “No sooner is my back turned. Seriously, though, as we speak, tuna has been reinstated. Your wish is my command, as they say.”
This move follows Mr. Martin’s recent announcement that Wetherspoon would maintain current food and drink prices in the upcoming months, contrasting with the price hikes on select items earlier in the year. Additionally, he criticized tax discrepancies between pubs and supermarkets, advocating for tax parity to ensure fair competition.
Wetherspoon also disclosed plans to open 30 new pubs in the next year, generating 1,800 job opportunities. Half of these establishments will be managed directly by Wetherspoons, including locations in prominent areas such as Edinburgh Old Town, Farnham, Basildon, Manchester, Heathrow Airports, London Bridge, Paddington, and Glasgow.
With 794 pubs currently operating, Wetherspoon has expanded its footprint by inaugurating three pubs while divesting nine over the past year, a shift from the peak of 955 sites in 2015.