Mobile operators like BT EE, VodafoneThree, and Virgin Media O2 are set to prevent overseas call centers from posing as banks in a new initiative to combat scams. These operators have committed to enhancing their networks within a year to prevent foreign call centers from faking UK numbers.
Scammers engage in number spoofing by using technology to disguise their numbers and alter their caller IDs to appear legitimate. The crackdown aims to expose calls originating from abroad, making it harder for scammers to deceive individuals. Additionally, artificial intelligence (AI) will be utilized to detect and block suspicious calls and texts, while advanced call tracing technology will be provided to law enforcement to assist in tracking down scammers nationwide.
Various companies, including BT EE, Virgin Media O2, VodafoneThree, Tesco Mobile, Talk Talk, Sky, and Comms Council UK (CCUK), have joined the effort. Recent data indicates that 96% of mobile users decide whether to answer calls based on displayed numbers, with many hesitant to pick up calls from unknown international numbers.
Lord Hanson, the Minister for Fraud, emphasized the dangers of spoofed calls, highlighting the government’s commitment to combat fraud. The network upgrade will eliminate call spoofing within a year, making the UK a challenging environment for scammers. Victims are urged to report scams to Action Fraud or other relevant authorities promptly.
To report scams in Scotland, individuals can reach out to Advice Direct Scotland or Police Scotland. Suspicious emails should be forwarded to report@phishing.gov.uk, and suspicious text messages to 7726. In case of suspected scammers, individuals are advised to disconnect and verify contact details online. If fraudulent access to bank accounts is suspected, contacting the bank immediately is crucial. Changing compromised passwords promptly is recommended to enhance security measures.
