“Hero Denied Refund: Ryanair’s Controversial Decision”

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A courageous individual who intervened in the Huntingdon train incident involving a knifeman has been denied a ticket refund by Ryanair due to being too injured to travel.

The hero, known as Mr. Crean, took swift action to subdue the attacker on the LNER train bound for London on November 1, preventing further harm and enabling others to escape. Despite sustaining seven knife wounds and a severe head injury during the struggle, Mr. Crean remained resolute in his efforts to protect fellow passengers who sought shelter in a different train compartment.

Mr. Crean, a devoted Nottingham Forest supporter, had intended to journey to Austria to watch his team face SK Strum Graz. However, his injuries precluded him from flying, leading to Ryanair’s decision not to reimburse his fare, as per NottinghamshireLive.

Ryanair justified their stance, stating that their airfares are non-refundable and recommended passengers to secure travel insurance for such circumstances. Nevertheless, Mr. Crean’s friend, Philip Chambers, criticized Ryanair’s refusal, emphasizing the extraordinary nature of Mr. Crean’s actions and suggesting the airline could display more compassion.

In response to the incident, a fundraising page on Just Giving was established by Nottingham Forest fans to assist Mr. Crean in his recovery. The campaign has garnered over £53,800 in donations, including a significant contribution from Nottingham Forest Football Club, which also granted Mr. Crean a complimentary season ticket for the upcoming season and an invitation to join the team on a private jet trip to a Europa League match, where he will enjoy a VIP experience.

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