Just Eat Takeaway.com, a leading on-demand delivery service, has made the decision to cease its operations in Australia with Menulog, its online food and beverage ordering app and delivery service. Menulog, which was acquired by Just Eat in 2015, will no longer accept orders starting from Wednesday, November 26, due to what the company describes as challenging circumstances.
The company highlighted its commitment to focusing on growth and investments in other markets to enhance customer, partner, and courier experiences. This move will impact around 120 employees, who will receive generous redundancy packages and outplacement support beyond legal requirements.
Just Eat Takeaway.com operates in various countries, including Australia, Austria, Belgium, Bulgaria, Canada, Denmark, Germany, Ireland, Israel, Italy, Luxembourg, Poland, Slovakia, Spain, Switzerland, the Netherlands, and the United Kingdom. Menulog, known for featuring celebrities like Christina Aguilera and Snoop Dogg in its advertisements, will maintain its platform until November 26, 23:59 AEDT to allow customers to redeem vouchers and credits.
Morten Belling, Managing Director of Menulog, expressed the difficulty of the decision and emphasized the priority of supporting customers, couriers, and partners during the transition period. Eligible couriers will receive a voluntary payment, and the company expressed gratitude to all those who have contributed to Menulog over the years.
